Information We Collect
- Personal Information: When you book a tour, we collect personal details such as your name, email address, phone number, and passport information (if required for the tour). When you make a payment, we collect billing information, including your credit/debit card details.
- Payment Information: For online payments, we collect necessary transaction details, including card numbers, expiration dates, and security codes. This information is processed securely by our payment gateway partners. We do not store full payment card details on our servers.
- Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve our services.
How We Use Your Information
We use the collected information for various purposes:
- To process your tour bookings and online payments.
- To communicate with you regarding your bookings, updates, and customer support.
- To personalize your experience and provide relevant tour recommendations.
- To improve our website, services, and security measures.
- To comply with legal obligations and prevent fraudulent activities.
Sharing Your Information
We may share your information with:
- Service Providers: We may share your personal and booking details with third-party service providers, such as tour operators, hotels, and airlines, to facilitate your bookings.
- Payment Processors: Your payment information is shared securely with our trusted payment gateway providers to process transactions.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use encryption for data transmission and regularly review our security practices.
Your Rights
You have the right to access, update, or request the deletion of your personal information. Please contact us if you wish to exercise these rights.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us